The Shane Company Website Review & Ratings + The Shane Company Coupons
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The Shane Company Website Review & Ratings + The Shane Company Coupons

The Shane Company : Products & Services

The Shane Company is one of America's premiere jewellers. The Shane Company specializes in diamond jewelry and is an ideal place to shop for engagement and wedding rings, and bridesmaids and groomsmen gifts. The Shane Company offers a lifetime guarantee on all their jewelry. 

At The Shane Company, shoppers can find:

The Shane Company : Company Background

The Shane Company is a family owned and operated American based business that was founded in 1971. The owner of The Shane Company is Mr. Thomas M. Shane. The Shane Company has about twenty brick and mortar stores across America and an excellent online store. 

The Shane Company contact information:

  • Address: 2203 Uravan Street, Aurora, CO 80011, USA
  • Phone: 1-866-467-4263
The Shane Company : Customer Feedback & Reviews

Customer reviews for The Shane Company are almost all positive. Customers commented on their great selection, excellent customer service, good prices and quality products. 

Some customer reviews were:

Went to Shane Company. Wonderful, wonderful, that's the word for my experience. My love bought me a beautiful, beautiful diamond ring. We were taken care of by Marianne Rosenblatt at the Scottsdale Store....she was just so warm and genuine. She took time to explain the intricacies in a diamond. Excellent customer service. One last thing, the coffee maker you have at the entrance is awesome!

Love, Love my Shane & Co. ring!!!

Wow! My beautiful wife and I went to Shane Co on Friday, December 21... One of THE busiest days of the year! It took a minute to get some assistance, but once we did, we were SO HAPPY with the service, attention, professionalism, attitude and listening skills of Nazim! We will be shopping here again and again! 

Shane Co is not the place to go if you want really high quality and expensive jewelry. But they have a pretty good selection in the store and don't ever have sales so the price you see is what you pay. Their employees also don't work on commission, so there is no pressure to buy. 

Great Customer service, love the free cleanings. Gad my Fiance picked this place. Oh, and there is free coffee, bottled water, tea and hot chocolate. Did I mention, the customer service was great! My fiance thought so to.

The Shane Company : Business Credibility & Trustworthiness

The Shane Company is accredited with the Better Business Bureau and has a BBB rating of "A+". They have been accredited with the Better Business Bureau since 1992. Over the last three years, there has been seven complaints filed against The Shane Company with the Better Business Bureau; all the complaints have been closed to the Better Business Bureau’s satisfaction. The complaints filed against The Shane Company were:

  • 1 complaints was due to advertising/sales Issues
  • 1 complaints was due to guarantee/warranty Issues
  • 5 complaints were due to problems with product/service
The Shane Company : Website Popularity & Google Ranking

The Shane Company website popularity:

  • The Shane Company has a worldwide Alexa traffic rating of 147,386 out of 30 million websites.
  • The Shane Company has an American Alexa traffic rating of 28996
  • The Shane Company has a Google pagerank of four out of ten.
  • The Shane Company site receives around 3,143 unique visitors daily, which account for 18,855 daily page views.
  • About 82% of the visitors to The Shane Company site are American.
The Shane Company : Social Media Presence

The Shane Company social media presence:

  • The Shane Company can be followed on Facebook; they have 94,320 likes on Facebook and have 4,344 people talking about them. The Shane Company usually updates their Facebook page daily.
  • The Shane Company can be followed on Twitter; they have 4579 followers on Twitter and have posted 1744 tweets. The Shane Company usually tweets several times a day.
  • The Shane Company offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products.
  • The Shane Company is on Pinterest; they have pinned 690 items
  • The Shane Company is on Google Plus
  • The Shane Company has a blog customers can follow; they update their blog once or twice a month.
The Shane Company : Website Security & Safety

The Shane Company is Norton Secured and uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists The Shane Company site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days.

The Shane Company : Pricing & Packages

The Shane Company offers very competitive prices on all their products. In a price comparison of three products, The Shane Company was less expensive on two out of three items than their leading online competitior was. 

6mm Cultured Freshwater Pearl Earrings

  • The Shane Company $50 
  • Leading competitor: $80

Round Diamond Earrings Approximately 5/8 ct. t.w.

  • The Shane Company $1,425
  • Leading competitor: $1,299

 Sterling Silver and Leather Cuff Links

  • The Shane Company $93
  • Leading competitor: $99
The Shane Company : Shipping Rates & Policies

The Shane Company shipping rates and policies:

  • The Shane Company ships throughout the United States 
  • The Shane Company ships to APO/FPO addresses
  • The Shane Company ships to PO boxes

Shipping options and rates:

  • U.S. Mail costs $5.50 for orders under $100 or free for orders over $100.
  • FedEx 2Day costs $5.50 for orders under $100 or free for orders over $100.
  • FedEx Priority Overnight costs $20 for orders under $2000 or free for orders over $2000
The Shane Company : Payment Methods Accepted

The Shane Company accepts most major credit cards; they accept MasterCard, Visa, American Express, and Discover Card. The Shane Company also accepts Shane Co. credit card and gift cards. The Shane Company does not offer any alternative payment options like PayPal, Amazon Payments, Google Checkout or Bill Me Later. 

The Shane Company : Returns, Refunds & Exchange Policy

The Shane Company return/refund policy:

  • The Shane Company offers a 60 day return policy
  • All returns must be in new unused condition and include all original packaging and paperwork.
  • Original shipping costs are non-refundable.
  • Customers are responsible for return shipping costs

To make a return:

  • Customers should contact The Shane Company customer service 
  • The Shane Company customer service can be contacted at 1-866-467-4263
  • The return should be sent back via an insured trackable carrier

Returns should be sent to:
c/o Brinks Incorporated
2203 Uravan Street
Aurora, CO 80011

The Shane Company : Product images & screenshots
The Shane Company Coupons
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